Six Sigma is about making processes predictable by reducing variation.
Less guessing.
More data.
Fewer surprises.
Six Sigma works best where problems are measurable.
It struggles where problems are cultural, political, or vague — even though people still try to use it there.
Used well, it brings clarity.
Used everywhere, it becomes bureaucracy.
“The company adopted Six Sigma to reduce process variation.”
✅ Yes — when defects are costly and repeatable.
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