QA — Quality Assurance

In plain English

Quality Assurance focuses on ensuring processes are designed to prevent defects.

QA is about building quality into the process.

It happens before things go wrong.

What they actually mean

QA is invisible when it works — and blamed when it doesn’t.

Good QA prevents problems no one ever hears about.

Example

Does it actually matter?

✅ Yes — strategically.
QA reduces the need for firefighting later.